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Installation & Commissioning
Nautel offers an installation and commissioning service to customers who want ‘turnkey’ commissioning of a new Nautel transmitter. Nautel technical personnel will spend up to three days onsite, performing installation, configuration and testing. Several Nautel Customer Service Technicians are fully trained and qualified to work offshore (Basic Survival Training, HUEBA, DONUT, Skyscape, HUET, H2S).
Nautel’s standard 24-month warranty on NDB, DGPS and NAVTEX products provides excellent coverage and satisfies most customers’ needs. However, for customers who want extended coverage, Nautel offers one and two-year Extended Warranty Plans to cover electrical and mechanical repairs or replacements for all Nautel equipment.
Repairs & Exchange
During the transmitter’s warranty period, repair of modules is performed at no charge to the customer. North American customers can take advantage of Nautel’s module exchange service. This service gives customers a fast and efficient solution in the event of a hardware problem.