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Nautel Expands Customer Service Team
Nautel will enhance support efforts in Middle East and North America.
Hackett’s Cove, Nova Scotia — Nautel Limited has announced the expansion of its Customer Service Team to support continued company growth and further fuel its customer satisfaction level. The company has added an expert on Middle East installations and is launching support services out of the Denver, Colorado area to complement its existing Customer Service teams in Hackett’s Cove, Nova Scotia; Bangor, Maine and Quincy, Illinois.
Bachar Dib joins Nautel from BHD RF Services and brings over a decade of installation, operation and troubleshooting experience in transmitter and RF systems. An active member of the Society of Broadcast Engineers and holding a Bachelor of Science in Electronics, Bachar will focus on Middle East installations and service. He will be based in the Hackett’s Cove, Nova Scotia office.
Joey Kloss will be based in Denver, Colorado. He has been installing, commissioning and servicing transmitters for over 10 years; his extensive skills and experience will accelerate service call response in North America and supplement Nautel’s west coast support team.
“Our continued strong growth has necessitated this expansion of our Customer Service team,” said Kevin Rodgers, Director of Customer Service. “Expanding our services with highly qualified engineers such as Bachar and Joey takes us to the next level and firmly entrenches Nautel’s reputation as having the best customer service in the industry.”
Nautel is a global leader in the design, manufacture, sales and support of high power Radio Frequency (“RF”) products for AM and FM broadcast, navigation, industrial and space-based applications. With more than 11,000 transmitters deployed since 1970 for AM and FM broadcast, communication systems, navigation applications and warning systems, Nautel continues to lead the way in providing valuable new solutions for digital radio broadcasting and other applications. Thousands of customers in more than 177 countries have discovered that Nautel delivers world class RF solutions – systems that meet stringent quality standards at its ISO 9001-2008 registered manufacturing facilities.
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For more information please contact:
Making Digital Radio Work.