Nautel Expands Support Services with New Memphis Parts Depot

Extensive parts inventory at FedEx hub ensures fastest possible turnaround time for Nautel customers.

November 20, 2008

Hackett’s Cove, Nova Scotia; Bangor, Maine; Quincy, Illinois — Nautel Limited has announced the establishment of a parts depot in Memphis, Tennessee. The parts depot is located minutes from FedEx’s Memphis hub and allows expedited North American parts delivery to Nautel customers. This announcement follows on the heels of Nautel’s recent expansion of customer service in its new Quincy Illinois office.

The company says the new parts depot will benefit all North American customers but Nautel customers in the West will especially appreciate the enhanced service. “Nautel chose Memphis for the location of its new parts depot because of its proximity to FedEx and other national and international shipping companies,” said Kevin Rodgers, Nautel’s Manager of Customer Service. “With this location, orders received up to 7:30PM Eastern Time can be shipped for next day delivery.”

“Nautel is investing in services to support its expanding base of customers,” said Peter Conlon, Nautel CEO and President. “While other companies are trimming back in response to the current economic situation, Nautel continues to make investments in engineering, sales and support that are completely focused on our customers.” Long known for reliable transmitters and exceptional customer service, the company now operates three support centers in North America: Hackett’s Cove Nova Scotia, Bangor Maine, and Quincy Illinois. Nautel 24/7 service is accessible toll-free at (877) 628-8353 or by live internet chat. “We’re expanding engineering, adding sales and support representatives and investing in parts and service. Our customers can be confident that they will have access to support when they need it. It’s all part of why you should Expect More from Nautel,” said Conlon.

About Nautel

Nautel is a global leader in the design, manufacture, sales and support of high power Radio Frequency (“RF”) products for AM and FM broadcast, navigation, industrial and space-based applications. With a long history of creating highly innovative products, Nautel continues to lead the way in providing valuable new solutions for the digital radio broadcast revolution. Thousands of customers in more than 170 countries have discovered that Nautel delivers world class RF solutions – systems that meet stringent quality standards at its ISO-registered manufacturing facilities.

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For more information please contact:

John Whyte
Marketing Manager
902-823-3900 ext. 174
902-802-1281 (mobile)
[email protected]

Making Digital Radio Work.

www.nautel.com